Got questions? We've got answers. If you can't find an answer here, try contacting support!
Once your connection is lost, you will have to wait until your group completes the stage or gets a Game Over and closes the connection normally.
Unfortunately, once the connection is broken, there is no way for you to claim items the group obtained during play.
First, make sure all nearby friends are connected to the Internet. Additionally, depending on your OS, try the following steps.
If You Are Using iOS...
Make sure Location Services are turned on for your device. Also, make sure that you have entered the same Passcode.
If You Are Using Android...
Make sure Location Services are turned on for your device and enable GPS features. Open your device's Settings and change the Location Services setting to ON. Also, keep in mind that even after obtaining Location Services info, the host cannot find other players until actually entering the recruitment phase.
You can set a Passcode (or enter someone else's) on the Team Select screen when hosting or joining a Co-op game.
Note: You can only set one passcode at a time, so please change it as needed.
If you press the Home button, check a Push Notification from another app, switch between networks, or perform any other action that interrupts the Monster Strike app, you will lose your connection.
Please refrain from closing or switching out of the app until a quest is finished.
When using Android:
Go to your device's Settings, display the Location Services entry, and make sure Access Location is enabled. It is also recommended you enable GPS functionality.
When using iOS:
Go to your device's Settings, then Privacy. Make sure Location Services is turned on, then ensure that the Monster Strike entry below that is also turned on.
If your HP drops to 0 during a quest, you can spend 1 orb to continue. During Co-op play, all players can be revived if Player 1 spends a single orb. Note: If Player 1 has no orbs, you won't be able to continue a Co-op game.
Continuing comes with lots of benefits. Your HP is fully recovered, all negative statuses are removed, your elapsed turn count returns to 0, and all monsters' Strike Shots are charged for immediate use!
First Clear bonuses are special bonuses you receive for "sweeping" a single quest.
In Monster Strike, quests are made up of multiple stages. When you complete all the stages in a quest, that's known as "sweeping" the quest.
Just because you can beat quests on Savage and Extreme doesn't mean you should ignore the Easy and Normal difficulty stages. There may not be many item drops, but think of it this way: you get to basically destroy all those weaklings in a single stroke and shout, "OWNED!" at the top of your lungs. Oh, and you can also get those precious First Clear bonuses for sweeping the quest.
Note: Please try not to disturb those around you while shouting.
Fear not, just tap on Monsters, then Buyback Monsters! A Buyback feature is available in game when you accidentally sell a monster. You’ll be able to buyback previously sold 4★ and above monsters, excluding Expie, Pennyback, and Morling types. The level, hyper boost status and luck of a bought back monster will be the same as when it was sold, however, any attached Ableberries will be lost.
Note: The Buyback list can only hold up to 50 monsters, so make sure to buyback wrongly sold monsters quickly!
Evolving Your Monsters
Many - but not all - monsters can be evolved into stronger versions with better abilities!
To Evolve a monster:
1) Select the "Monsters" button from the main screen.
2) Tap the "Evolve/Ascend" button.
3) Tap the monster you want to evolve.
4) If you have enough catalyst materials and your monster's level is MAX, you'll be able to tap the "Evolve" button to complete the evolution!
Ascending Your Monsters
Some monsters can be fused with specific other monsters to Ascend to their ultimate form!
To Ascend a monster:
1) Select the "Monsters" button from the main menu.
2) Tap the "Evolve/Ascend" button.
3) Select the monster you want to Ascend. If the monster has an Ascended form, you will be able to scroll the screen to the right to reveal the Ascension requirements.
4) If you have the required material monsters, you'll be able to tap the "Ascend" button to complete the Ascension!
Some monsters have a special ability called a "Gauge Shot." When you tap and pull on a monster with the Gauge Shot ability, a bar will appear on-screen that quickly fills and empties.
Release your Gauge Shot-equipped monster when the bar is full to trigger the monster's Gauge Shot ability. Releasing on a full bar will also boost your monster's attack power for that shot!
*There is no penalty for "failing" a Gauge Shot, but you will only receive Gauge Shot bonuses for releasing at the right time.
Sync Strikes are super powerful, last resort special moves that only certain monsters can initiate - and only under specific circumstances.
Here's how to trigger a Sync Strike:
1) The monster with a Sync Strike ability must be assigned as your team's main monster.
2) A partner monster (one of your helper or a friend's monster) is required for the Sync Strike and must be ready to perform a Strike Shot.
3) Your team's HP must be below 33% of your total HP.
4) Additionally, if in Co-op mode, your teammates have the option of rejecting your Sync Strike request!
Increased stats (otherwise known as + stats, or hyperboosting) are transferred in the following situations:
· When a monster is fused to the same monster
· When monsters in the same evolution chain are fused
· When a monster is evolved
The following stats are transferred: Luck, Attack, Speed, HP.
Just leveling up your monsters will increase their stats, but if you want to target a specific stat, try using variations of the following monsters as Fusion materials:
· Mormite (Increases Attack)
· Morquik (Increases Speed)
· Morlyfe (Increases HP)
To increase your monster's Luck, fuse it with one of the following:
· The same monster as the base monster
· A "relative" of the base monster (its form before evolving/ascending, or a later Evolution/Ascension of that monster)
Monsters gain EXP when you fuse them with other monsters. Once a monster gains enough EXP, it will level up and get stronger. There are also certain types of monsters that bestow a ton of EXP when fused.
Additionally, some monsters can evolve once their level has reached MAX. Keep fusing and evolving, and before you know it, your favorite monsters will be unstoppable!
Sometimes it takes time for a purchase to be reflected in your data.
If you're concerned, try restarting the Monster Strike app.
(How to do this depends on the OS you are using.)
If the problem persists and you still haven't received your orbs, please contact Customer Support.
No, orbs have no expiration date. Use them whenever you feel like it.
However, orbs cannot be transferred to other players.
You can purchase orbs from the Shop right within the app. How you pay depends on the device you are using.
You pay through Google Play. Use a credit card, Google Play gift card, or other payment method supported by Google Play.
iOS Devices (like the iPhone or the iPad):
You pay through the iTunes Store. Use a credit card, iTunes Card, or other payment method supported by the iTunes Store.
It is a new quest area which was recently discovered. The Temple is a hotbed for monsters, so only Strikers ranked 50 and above can enter it.
Clear the stages in the quest to get some Ableberries! Quest with your friends to obtain new powers!
Ableberries are special items that allow you to customize monsters with Badges of Honor.
You can get Ableberries by entering the Temple of Heroes. Monsters that eat these legendary fruits can gain a variety of awesome powers!
Note: A monster can only have one Ableberry ability at a time. Eating an Ableberry will replace a monster's previous power.
Only monsters with Badges of Honor can eat Ableberries! If your monster doesn't have a badge, they'll be unable to eat Ableberries.
Note: Badges of Honor need to be claimed. Please make sure to tap the Claim Badges button each time you get new monsters. The button will be displayed only when you have monsters capable of getting a badge.
You have to fulfill the following conditions for the Claim Badges button to appear:
1) Be Rank 50 or above.
2) Have monsters capable of using Badges of Honor that haven't claimed their badges yet.
The Monster Strike team periodically deletes play data that has not been used in a long time.
The vast volume of play data from the game's many customers places a tremendous burden on the server and ultimately detracts from the stability of the service. For that reason, we periodically delete play data that meets the following conditions:
Conditions for Deletion (All Must Be Met)
1. Three months have passed since your last login
2. You have only played the Tutorial stage.
3. We have never processed a purchase from you, or no purchase was made successfully.
If your play data meets all these conditions, it is at risk for deletion.
Note: Running the app is not enough; you need to connect to the server to avoid deletion. Because of this, even if you start the app and take on a Quest, if you leave that Quest unfinished for more than three months, you will still be marked for deletion. Also, please be aware that backing up your play data does not exempt it from these rules.
Once play data has been deleted, there is no way to recover it.
You should check your Gift Box for important updates and gifts from the Management Team. Please note that the "Lock" feature only protects messages from being deleted on your side.
Depending on the content and situation, messages in your Gift Box may be deleted automatically after a certain amount of time.
These will be marked for deletion three (3) months from the day you receive them.
These will be marked for deletion one (1) month from the day you claim them.
Note: Important messages from the Management Team that have no Claim button to press will be marked for deletion after three (3) months pass.
- To back up data to your XFLAG ID, you’ll need an XFLAG ID account.
① In the app, go to Home → Other → Back Up Play Data → Back Up Via XFLAG ID
② Log in to the XFLAG ID account where you want to save your data, or create a new XFLAG ID account. When it asks you to sync your XFLAG ID and MS account, tap Yes.
*This is where you can create a new XFLAG ID account. Don’t forget, you still have to back up your data after creating a new account!
① Start up the MS app, then on the Enter a Nickname screen, tap Transfer Play Data via XFLAG ID.
② Next, log in to the XFLAG ID account where you backed up your play data. When it asks you to sync your XFLAG ID and MS account, tap Yes.
③ Enter your recovery ID and tap the OK button. Next, check your play data, then tap Yes.
④ When the transfer is complete, you'll be able to play Monster Strike right where you left off!
You can get gold by playing through quests and getting Pennybacks. Pennybacks that you get from quests will be automatically sold and converted to gold. Quests also normally yield some gold, but it's best to complete the daily gold quest if you're in need. There are also quest vouchers available from the Shop.
Updating the game in an area with poor reception can potentially lead to data corruption and loss. Please always play the game in an area with good reception.
In the event that a poor connection causes problems with your data and we are unable to verify your items or purchase history, then we will have no way to help you resolve the issue.
If the game is closing unexpectedly in the middle of play, it's possible that the app is too memory-intensive for your device. Here are some possible causes to help you narrow down the issue:
1. If you have been running multiple apps at once or running the app for a long time, it can sometimes become unstable. (In addition to the number of installed apps, built-in apps can sometimes have an effect too.)
2. If you are not running the app on recommended hardware, it may become unstable.
3. Depending on how you exit apps, their tasks may still be running in the background. Double-tap the round Home Button on your device to display the apps that are currently running, and close them from there. (How to do this depends on the device you are using.)
Go to the Home Screen and tap the gear icon. Select Support/Help and then Contact us.
Can I play for free?
Downloading the game is free, and you can have a great gameplay experience at no cost as well. To advance through the game more quickly and expand your gameplay experience, you can purchase items called Orbs, which cost money.
Can I play alone?
Of course! You can play either Solo by yourself, or Co-op in groups of 2-4 players. Focus on leveling up when you're playing Solo, then take on the really tough stages with friends! It's up to you how you play.
If You Are Using Android...
You don't need to do anything.
If You Are Using iOS...
What to do depends on your device, but if you are running iOS 7, follow the instructions below:
1. Open the Settings app on your device and choose "Notification Center."
2. Find the "Monster Strike" entry on the list and make sure your settings are as follows:
Alert Style: Banners
Badge App Icon: On
You will need to restart Monster Strike for these settings to take effect.